Our detailed return policy is given below: ![]() We don’t think you will, but if you do change your mind just shoot us an email at . Hawk&Bull Return & Exchange Policy is Made while Thinking of Your Ease in Mind It’s a good idea to look up your countries customs manual in order to avoid any surprises later. ?Please understand these charges are neither collected by us nor do they benefit us in any form, we have no control over the government policies of the hundreds of countries that we ship. Some countries may require the courier service to pay these charges on your behalf and the courier company will collect these charges from you upon delivery. If your home country government requires these additional charges, they must be paid by you in order for your package to clear customs. We ship your package DDU (duties and taxes unpaid), and we do not collect the VAT, duties, and/or taxes and cannot predict what your particular charges may be. We use the world’s most reliable courier services like DHL, FedEx, DEPX, and a few others to ensure that your parcel reaches you on time.Īll applicable customs and import duties, fees, taxes are the responsibility of the customer. We do not ship to PO Box and APO/FPO addresses, alternatively, the buyer can provide us a physical door address in the destination country We have worldwide shipping capacity except for Russia, Brazil, Israel, and OFAC and Sanctioned Countries. We will email a live tracking number to you as soon as your parcel is dispatched, you can use this tracking number to monitor your shipment on the go. To speed up the process make sure that your payment is cleared. Custom Orders can take up to 15 working days. Typically your order will be in your hands within 7 – 10 working days after you have made the payment. We usually ship orders within 5 to 7 working days and it takes 3 working days for the courier services to deliver the item to your doorstep. How long does it take my order to reach me? Holistically, you just need to remember two things, it’s FREE & it’s FAST with Hawk&Bull.
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